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Frequently asked questions
Yes — every product is 100% genuine and sourced directly from official brand partners. Each item ships with a warranty card.
Express next-day delivery in Cairo, Giza and Alexandria. Standard delivery is 2-4 business days nationwide.
We offer 14-day hassle-free returns. Items must be in original condition. Refunds are processed within 48 hours.
Visa, Mastercard, Apple Pay, e-wallets and cash on delivery.
All products carry a 2-year manufacturer warranty. Extended plans are available at checkout.
Absolutely. You'll receive a tracking link by SMS and email, and you can track anytime from your account.