Shipping & Returns
Express delivery
Next-day in major cities
Free shipping
On orders over EGP 1,500
14-day returns
No questions asked
Shipping
Orders are dispatched the same day when placed before 4 PM. Express delivery (next business day) is available in Cairo, Giza and Alexandria. Standard delivery takes 2-4 business days nationwide. You'll receive a tracking link once your order ships.
Returns
If you're not satisfied, return any item within 14 days of delivery in its original condition and packaging. Initiate a return from your account or contact support. Refunds are issued to your original payment method within 48 hours of inspection.
Warranty Claims
All products carry a 2-year manufacturer warranty. To file a claim, contact our support team with your order number — most claims are resolved within 48 hours.